The management of CTM, convinced that the improvement of the quality and constant satisfaction of its customers and partners are the conditions of development and welfare of the company, committed to ensure at all levels a quality policy based on the following principles:

-          Constant research of the satisfaction of our customers by improving our listening and respecting of their demands.

-          Constant research of our staff qualification by creating optimal conditions for the improvement of their skills and the recognition of their efforts.

-          Constant research of improvement of our products and processes as well as preventing defaults by an effective planning and follow-up.

-          Involve our suppliers in our research of quality by a better selection and a better communication.

This policy, which we commit to install at all levels, cannot succeed without the support of all our partners. This support will be looked for and obtained by a better internal communication and a permanent awareness to the quality requirements.

Founder/ General Manager

Mr Essayed M’Sakni.

Policy maintained by new management.

Mr Karim M’Sakni/ General Manager